When ordering from byPencil.
Turn around time for products
Our average business day turn around times to fulfil your order are:
Clothing: 5-10 days
Pillows: 3-7 days
Silk Scarfs: 2-6 days
Device cases: 2-4 days
Pencil cases: 5-10 days
Art prints / Posters: 2-4 days
On occasion, orders with multiple items may be sent separately depending on the turn around time for fulfilling the products you have ordered.
Delivery / shipping
Orders to US customers generally take 2-6 business days once shipped within the USA. Orders to Canadian customers normally ship within 2-8 business days of fulfilling the order. International orders generally take 10-15 business days once shipped but may be delayed by the customs of your country.
Delivery / shipping charges
Delivery and shipping charges depend on the products purchased and the destination. The delivery and shipping charge is calculated and displayed at the time of check-out.
Things to know
Once your order has been shipped, it is in the care of the courier and / or postal service. We are not liable for any errors made by these services, but we are always happy to do everything in our power to work with you and the postal system to correct orders.
Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.
If you have any questions about delivery or shipping with byPencil, please contact us.